Terms of Use & Privacy Policy

Welcome to "Lechem Naama". Use of the website indicates your full agreement to the following terms:

1. Terms of Use

• The website is operated by "Lechem Naama" (small home bakery, HaHashmal 8 Tel Aviv) and is intended for ordering fresh baked goods. • Prices include VAT where applicable. • Orders are confirmed only after full payment and authorization from the payment processor. • Orders may be canceled in case of unavailability or special circumstances. In such cases, full refunds will be issued. • Product images are for illustration purposes only; actual products may vary. • In case of an obvious error in price or description, the customer will be offered the correct price or a full cancellation. • Customers must provide accurate personal details. Submitting false details is a legal offense. • Purchases are allowed for individuals aged 18 and above only. • The terms may be updated from time to time.

2. Privacy Policy & Data Security

• We collect personal information solely for order fulfillment - name, address, phone, and email, according to the Privacy Protection Law, 1981. • We do not share personal data with third parties except for payment processing and delivery. • Cookies are used for improving user experience and collecting anonymous statistical data, in line with legal requirements. • Payment details are processed securely by the payment provider and are not stored on our website. • As permitted by law, you have the right to access, update or delete your personal data by contacting: breadbynaama@gmail.com. • Some browsing data may be used anonymously for service improvement and marketing. • External links may appear on the site. We are not responsible for third-party privacy practices.

3. Shipping & Cancellation Policy

• Self-pickup - free of charge, by prior arrangement. • Delivery - available at an extra cost, based on the delivery address. • Delivery time - based on inventory and coordination. • Order cancellation - up to 24 hours before the scheduled pickup or delivery, in accordance with the Consumer Protection (Cancellation of Transaction) Regulations, 2010. • Cancellations after this time may incur delivery fees if already dispatched. • Fresh baked goods are considered perishable items and cannot be returned after delivery.